Eligible SafeStyle® products can be returned or exchanged via our Returns Portal, in line with our manufacturer Warranty Policy for each product category - see our Safety Glasses, Prescription Safety Glasses, Accessories, and Essentials Range tabs for full terms.

Need to start a return or exchange? Head to our Returns Portal. Eligible items can be exchanged, returned for store credit, or refunded to your original payment method.

If you selected "Pay Now to Unlock Free Returns" or "Checkout+" at checkout, your return or exchange shipping is free. If you didn't, return shipping is at your own cost.

Prescription Safety Glasses are made to order and cannot be returned for change of mind or incorrect details entered at checkout. See the Prescription Safety Glasses tab for Rx warranty claims.

To start a return or exchange, click here to access our Returns Portal.

All items must be returned in original, 100% re-saleable condition, with original packaging included. Damaged or worn products cannot be returned.

Once your item is received and inspected by our team and approved as meeting the above condition, your return will be processed. Refunds are credited back to your original payment method and may take up to 14 business days to appear depending on your financial institution. Returns usually take up to 18 business days once approved.

If your product is faulty or you're making a warranty claim, please email enquiries@safestyle.com.au with your order number, a full description of the fault, and photo(s) clearly showing the issue. Our team will review and contact you with next steps. Claim windows and what's covered vary by product — check the Safety Glasses, Prescription Safety Glasses, Accessories, and Essentials Range tabs for details.

If you believe you've received an item different to what you ordered, please email enquiries@safestyle.com.au with your order number, the item you were expecting, and a description of what you received instead. We'll review and get back to you with next steps.