FAQ

SafeStyle® Prescription Safety Glasses Warranty

All SAFESTYLE® prescription protective eyewear includes a warranty as set out below. It should be noted that the medium impact certified prescription safety glasses are certified to Australian and New Zealand standards 1337.6 and the manufacturer warranties are specific for these countries.

These warranty terms are strictly subject to the provision of an invoice verifying proof of purchase. Except for loss or damage caused by gross negligence or wilful misconduct (as reasonably determined by SAFESTYLE®), if a frame is damaged and you notify us in writing within 180 days of its date of purchase, SAFESTYLE® will replace the damaged frame with a frame of equivalent specifications free of charge (including delivery). Lenses deemed not mistreated, as reasonably determined by SAFESTYLE, but rendered unusable due to manufacturer fault, will have the complete pair replaced to the same specifications, within a period of 180 days from original purchase.

If a lens is scratched to the extent that it is deemed unsafe for its intended use (as reasonably determined by SAFESTYLE®) and you notify us in writing within 90 days of its date of purchase, SAFESTYLE® will offer a 50% discount on a replacement pair of protective eyewear of equivalent specifications.In the event of a prescription change, SAFESTYLE® will replace the complete frame and lens at a 50% discount, within 60 days.